Frequently Asked Questions
Everything you need to know about your Sinead Keary shopping experience.
What is the Sinead Keary return policy?
We offer a 14-day return window for all full-priced items. Garments must be returned in their original condition, unworn, with all tags attached. Please note that sale items are eligible for exchange or store credit only.
How long does shipping take and what are the costs?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on the destination. Shipping costs are calculated at checkout based on your location.
How do I know which size to order?
Each product page features a detailed size guide. Our collections are designed to be true to size, but if you are between sizes, we recommend checking the specific garment measurements provided in the description or contacting our styling team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay for eligible customers.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
How should I care for my Sinead Keary garments?
To ensure the longevity of our luxury fabrics, we recommend following the specific care instructions on the internal label of each garment. Most of our silk and delicate pieces are dry clean only or require a gentle hand wash.